Radcom promotes from within

Released on = March 29, 2007, 11:40 am

Press Release Author = Rob Catalano / Radcom, Inc.

Industry = Small Business

Press Release Summary = Training development and technical communication firm
expands role of internal talent

Press Release Body = FOR IMMEDIATE RELEASE

Contact:
Rob Catalano
Ph. 330-463-0200
E-mail: rcatalano@radcomservices.com

(Hudson, Ohio, USA / March 29, 2007) - Radcom, a professional services consulting
firm, recently promoted Alex Hamerstone to Associate Writer. Hamerstone started
with Radcom two years ago as a sales associate, then moved into an operations
position, and most recently has been an associate writer.

In his new role, Hamerstone will work with multiple clients in the Northeastern Ohio
region primarily as a Technical Writer and Graphic Designer. Hamerstone is also
experienced at editing, copywriting, and web design. He has worked with numerous
clients in many industries over the past two years, including manufacturing,
hi-tech, medical, and retail. Prior to joining Radcom in 2005, Hamerstone was a
commercial producer for Cleveland.Com where he honed his programming, graphic
design, and writing skills.

"We're lucky to have someone with such diverse skills who can evolve to meet the
needs of a client-centered and progressive organization," said Jill McCauslin,
Radcom's V.P. of Human Resources. "Alex has consistently shown he is ready and able
to tackle new assignments, new technologies, and new clients. Now it's time for him
to go out to meet our clients and work with them one-on-one," she added.

Angie Dianetti, Radcom's V.P. of Operations noted that, "Alex has a quick wit and
makes the office a more enjoyable place. He's also very good at working with our
professional services managers to meet our clients' demanding needs, especially when
it comes to graphics and illustrations." According to one of those managers, Rob
Catalano, "Alex really earned this new position. I recently worked with him on a
very complex writing job using an application which he had never used. Not only did
he quickly learn how to use the new computer application, he also had to meet the
exacting needs of both our client and a sub-contractor.

They were very pleased with the results."
In addition to working at Radcom, Hamerstone will soon earn his Bachelor of Science
in Finance/Accounting from Baldwin-Wallace College in Berea, Ohio after having
transferred from Case Western Reserve University in Cleveland where he studied
English. "I'm grateful that Radcom has not only allowed me to grow and expand my
role with them, but also for encouraging me to get my degree and constantly update
my skills. I feel that I've already earned a degree from having worked with Radcom
for two years, let alone going to school in the evenings."

Hamerstone is also grateful to Radcom for another very personal reason. Last year
he met and married his new bride, Brandi, after she met him at the office to discuss
catering of Radcom's 10th anniversary celebration. They are expecting their first
child later this year.

# # #

Radcom is a training development, documentation, and technical communication
consulting company based in Hudson, Ohio and can be found online at
www.radcomservices.com

Web Site = http://www.radcomservices.com

Contact Details = 1696 Georgetown Rd., Unit A
Hudson, OH 44236
Ph. 330-650-4777
info@radcomservices.com

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